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Brentwood Home Reviews

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Overall Rating

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10 Reviews
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About Brentwood Home

Brentwood Home is a company that offers a variety of products. They specialize in mattresses, pillows, yoga cushions, and play couches. Some of their latest and most innovative bedding products include the Crystal Cove Flippable Mattress, Linen Throw Blankets, Oceano Luxury Hybrid Mattress, and Adjustable Base. They also offer EcoAir Waterproof Baby Crib Mattress, Oceano Gel Memory Foam Pillow, Luxury Organic Cotton Sheets, and Play Couch Sofa for Kids. In addition to these, they have a collection of Wedge Pillows and Affordable BioFoam® from their Cypress Mattress line. These products are made from affordable bio-based memory foam mattresses, latex mattresses, and hybrid mattresses. All of these are sustainably made in the USA in their Climate Neutral Certified® factory. They use natural, recycled, and greener materials which are better for you and the planet. They also provide customer service through live chat on weekdays and over the phone. They offer free shipping, free returns, and a 1-Year Sleep Trial guarantee to try their mattresses in the comfort of your own home.

Brentwood Home Pros & Cons

Pros of Brentwood Home:

  • Natural and Eco-Friendly Materials: Brentwood Home uses natural, recycled, and eco-friendly materials in their products, such as GOLS-certified organic latex, GOTS-certified organic wool, and GOTS-certified organic cotton.
  • Cooling Features: The mattresses, such as the Brentwood Home Bamboo Gel 13 and Oceano, incorporate advanced cooling features like bamboo-infused covers, wool backing, and ventilated foams to keep sleepers cool.
  • Excellent Pressure Relief: The Oceano mattress offers excellent pressure relief in all sleeping positions, thanks to its 5.0″ comfort layer and quilted cover.
  • Great Motion Isolation: The Brentwood Home Hybrid Latex Mattress and Oceano mattress have great motion isolation, ensuring that sleepers do not feel their partner's movements.
  • Comfortable for Back Sleepers: The Brentwood Home Hybrid Latex Mattress is ideal for average-weight back sleepers, providing excellent support and pressure relief.
  • Long Trial Period: Brentwood Home offers a 365-night trial period for their mattresses, allowing customers to test the products in the comfort of their own homes.
  • Free Shipping and Returns: The company provides free shipping and returns, making it convenient for customers to try out their products.

Cons of Brentwood Home:

  • Higher Price Point: The Oceano mattress is priced higher than average, which may be a drawback for some customers.
  • Slow Response Time: The Oceano mattress has a very slow response time, taking 3.0 seconds for full material recovery, which may not be ideal for all sleepers.
  • Fair Edge Support: The Oceano mattress has fair edge support, which might be a concern for sleepers who prefer to sleep near the edges of the bed.
  • Not Ideal for Strict Side Sleepers: The Brentwood Home Hybrid Latex Mattress may not be the best choice for strict side sleepers due to potential pressure at the shoulders.

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Brentwood Home Customer Reviews (10)

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Brentwood Home Customer’s Q&A

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Brentwood Home Features and Benefits

Key Features and Benefits of Brentwood Home Products:

  1. Premium Materials:

    • Nine Layers of Premium Materials: The Brentwood Oceano Mattress features nine layers, including cooling gel made with BioFoam, GOTS-certified organic wool and cotton, and plant-based Tencel mattress cover.
  2. Sustainable and Eco-Friendly:

    • Eco-Certifications: Products are certified by eco-certifications like GREENGUARD Gold and GOTS (Global Organic Textile Standard) to ensure they are eco-friendly and sustainable.
  3. Comfort and Support:

    • Medium to Soft Support: The Oceano Mattress offers a medium to soft support level, making it incredibly comfortable.
    • Breathable and Cooling: The use of ventilated foam and cooling gel helps in maintaining a cool and comfortable sleep environment.
  4. Safety and Non-Toxic:

    • Non-Toxic Materials: Crib mattresses are made with safe and non-toxic materials, ensuring a safe sleep environment for infants and toddlers.
    • Formaldehyde-Free: Crib mattresses are also formaldehyde-free, providing extra peace of mind for parents.
  5. Allergy-Friendly and Hypoallergenic:

    • Allergy-Friendly Materials: Products are designed to be allergy-friendly, using materials like GOTS-certified organic cotton and CertiPUR-US certified foams.
  6. Durability and Quality:

    • High-Quality Materials: Brentwood Home uses high-quality materials, including natural ingredients like kapok, wool, and organic cotton, which are certified by eco-Institut.
    • Handcrafting Excellence: The company emphasizes handcrafting excellence, ensuring each product meets high standards of quality and durability.
  7. Customer Convenience:

    • Free Shipping & Returns: Many products offer free shipping and returns, making it convenient for customers to try out their products.
    • One-Year Sleep Trial & 25-Year Warranty: Products come with a one-year sleep trial and a 25-year warranty, providing customers with peace of mind.
  8. Customization and Versatility:

    • Fits Multiple Mattress Thicknesses: Mattress protectors can fit mattresses of various thicknesses, from 6 inches to 16 inches.
    • Dual-Sided Design: Crib mattresses have a dual-sided design, providing a softer side for infants and a firmer side for toddlers.
  9. Environmental Responsibility:

    • Made in the USA: Products are made in the USA, emphasizing local production and reducing carbon footprint.
    • Recyclable Materials: Some products, like the crib mattress, feature recyclable materials, such as the EcoAir core made from recyclable PETE.
  10. Health and Wellness Focus:

    • Health and Wellness Blog: Brentwood Home offers a health and wellness blog that promotes positive change in sleep and overall well-being.

Brentwood Home Pricing

Brentwood Home offers a variety of mattresses with different price points. Here are the prices for some of their mattresses:

  • Brentwood Hybrid Latex Mattress: Starting at $799 for a Queen size.
  • Brentwood Home Bamboo Gel 13 Mattress:
    • Twin: $350
    • Twin XL: $375
    • Full: $500
    • Queen: $575
    • King: $725
    • California King: $725.

For more detailed pricing information, you can visit BrentwoodHome.com.

About brentwoodhome.com Payment Method?

Brentwood Home offers several payment methods for their customers. They accept credit card payments, and the credit card information is always encrypted during transfer over networks. When you make a purchase, your billing and credit card information will be provided by you directly to their payment processor, Shopify. Brentwood Home will only receive the credit card type, last 4 numbers of the payment method, transaction date, transaction amount, and a transaction ID. They also offer a payment option through Shop Pay, where you can pay for your products in four simple, interest-free payments over six weeks. You can use any credit or debit card at checkout with this method.

Brentwood Home FAQs

FAQ

Brentwood Home Alternatives

Brentwood Home offers a range of luxury mattresses, pillows, and bedding made from natural and recycled materials. However, if you are looking for alternatives, here are some top options:

  1. Awara Mattress: Known for its eco-friendly hybrid latex mattress, Awara offers a similar blend of comfort and sustainability.
  2. Oceano Mattress: A well-made, great-priced luxury mattress that competes with Brentwood Home in terms of quality and value.
  3. Crystal Cove Mattress: Another high-quality, affordable luxury mattress that is often compared to Brentwood Home.
  4. Zenhaven Mattress: A natural latex mattress that offers a similar eco-friendly and comfortable sleeping experience.
  5. PlushBeds Botanical Bliss: A natural latex mattress with a focus on sustainability and comfort.
  6. Nectar Mattress: A memory foam mattress known for its pressure-relieving properties and affordable price.
  7. Purple Mattress: A unique smart comfort grid mattress that offers excellent support and pressure relief.
  8. Casper Mattress: A popular memory foam mattress that is known for its comfort and affordability.
  9. Tuft & Needle Mattress: A budget-friendly memory foam mattress that offers great value for its price.
  10. Leesa Mattress: A hybrid mattress that combines memory foam and innerspring coils for a balanced sleeping experience.

These alternatives offer a variety of materials and features to cater to different sleep preferences and needs.

FAQ

Does Brentwood Home offer free shipping on all orders?

Yes! Brentwood Home offers a free shipping option on all orders.
FAQ

What is the return policy on Brentwood Home's Linen Blankets?

Brentwood Home offers a 30-day return policy for their Linen Blankets.
FAQ

What is Brentwood Home's order cancellation policy?

All Brentwood Home's orders that are cancelled mid-shipment, returned to sender, or do not meet the minimum requirements of their Sleep Trial are subject to a 15% fee.
FAQ

When will my credit card payment be processed?

Brentwood Home processes the full payment when you place an order.
FAQ

What is the Sleep Trial on Brentwood Home's Pillows?

The pillows are covered by a 30-night sleep trial.
FAQ

About brentwoodhome.com Popular Products and Services?

Brentwood Home is known for its wide range of products. They offer mattresses, pillows, yoga cushions, and play couches. Some of their popular products include the Crystal Cove Flippable Mattress, Linen Throw Blankets, Oceano Luxury Hybrid Mattress, and Adjustable Base. They also have a collection of natural luxury pillows made from materials like silky-soft kapok, gel memory foam noodles, and natural-latex ribbons. These pillows are designed to provide comfort for your head, neck, and shoulders. Additionally, they offer seat cushions and leg lift cushions. Brentwood Home also has a range of organic cotton pillowcase sets and non-slip yoga mats. All their products are made sustainably in the USA.

FAQ

What is the price range of Brentwood Home products?

The price range of Brentwood Home products varies depending on the product type. For instance, the Brentwood Hybrid Latex Mattress is priced between $899 – $1,399. Other products such as the Eco Kids Play Mat and the Eco Play Kids Chair are priced at $153 - $219 and $269 respectively. The EcoAir Waterproof Baby Crib Mattress is priced at $349. Please note that these prices are subject to change and it's always best to check the official Brentwood Home website for the most accurate and up-to-date information.

FAQ

About brentwoodhome.com Prices and Cost?

Brentwood Home offers a variety of products, with prices varying based on the specific product and size. For instance, the Brentwood Hybrid Latex Mattress is available at a starting price of $1,149 for a Queen size. This mattress is touted as the most affordable, eco-friendly hybrid latex mattress on the market. It uses certified materials like GOLS-certified organic latex, GOTS-certified organic wool, and GOTS-certified organic cotton. The company also offers a 365-day trial for their mattresses. Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

What other products does Brentwood Home offer?

Brentwood Home offers a variety of products. They craft luxury mattresses, pillows, bedding, and yoga cushions using natural, recycled, alternative, and safe materials. Some of their innovative bedding products include the Crystal Cove Flippable Mattress, Linen Throw Blankets, Oceano Luxury Hybrid Mattress, Adjustable Base, EcoAir Waterproof Baby Crib Mattress, Oceano Gel Memory Foam Pillow, Luxury Organic Cotton Sheets, and the Play Couch Sofa for Kids. They also offer Organic Non-Slip Yoga Mats and Crystal Cove Square Meditation Cushions. Most of their products are made in their Los Angeles factory.

FAQ

How long has Brentwood Home been in business?

Brentwood Home has been in business since the 1980s. The origins of their mattress factory date back to 1987 when the founder's father opened his first factory. The company has transformed over time and in 2009, it became a vertically-integrated company under the Brentwood Home name. In early 2018, Brentwood Home completed a merger with Avocado Green Mattress. They have been making luxury, non-toxic mattresses in Los Angeles, California since their inception.

FAQ

What is the return policy of Brentwood Home?

Brentwood Home has a one-year sleep guarantee for their mattresses, toppers, foundations, and metal bed frames. They require a 30-day adjustment period from delivery. If you decide it isn't right for you after 30 days, they will either schedule a pickup or ask you to repackage the item and drop it off at a local donation center. For crib mattresses and bedding, they offer a 100-day sleep trial after the date of delivery. For yoga cushions, pillows, and all other non-furniture products, you can return items within 30 days of delivery. Furniture and gift cards are non-refundable. If a discount was applied at purchase, that discount will be proportionally applied to the credit. Their sleep trial is limited to one of each particular product type per initial order. If you decide to exchange your product, it will end your sleep trial. If you return or exchange a product from any order, you are not eligible for an additional sleep trial on future orders. A valid original proof of purchase directly from Brentwood Home is required. Final Sale products are excluded from all sleep trials. If you want to cancel any order, you may do so at any time prior to your order being shipped, and you will receive a complete refund. Once shipped, you are responsible for a 15% cancellation fee. This cancellation fee covers round-trip shipping costs incurred by Brentwood Home due to the order being cancelled after they've shipped.

FAQ

brentwoodhome.com Return Policy?

Brentwood Home's Return Policy states that their products are subject to return or exchange only according to their Return Policy. Unfortunately, the specific details of the return policy are not provided.

As for the Shipping Policy, Brentwood Home offers free shipping on all orders. They also offer a 1-Year Sleep Trial guarantee for you to try their mattresses in the comfort of your own home. The company uses FedEx as one of their shipping carriers. However, the specific details of the shipping policy are not provided.

Please note that it's always a good idea to check the official website or contact the customer service for the most accurate and up-to-date information.

FAQ

How do I contact Brentwood Home customer service?

You can contact Brentwood Home customer service in several ways:

  1. Live Chat: This is the easiest and fastest way to get in touch with them. They're available on weekdays: Monday - Friday: 10:00AM - 5:00PM EST.
  2. Video Experience: Schedule a free sales appointment via Zoom® video to explore their products in a real showroom.
  3. Call Us: They're also available over the phone on weekdays for sales and support. The contact phone number is 714-451-4445. Sales are available from Monday - Friday: 10:00AM - 7:00PM EST.
  4. Email: If you prefer to communicate over email, you can send a note at support@brentwoodhome.com and they’ll follow up with you soon.

Please note that at this time, they do not have a showroom available to the public but they have a new video retail experience which allows you to explore their products as if you were there in person.

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